Kevin, I really like doing business with your agency. You and your staff make me feel welcome, even if I come in with a bunch of silly questions. Veronica and Jessica are always helpful. They know their stuff. Whenever I drop in, you take the time to say hello to me and make sure that I am getting taken good care of. I am comfortable with the service you and your staff provide. I really enjoy being able to come in and work with a real person, face to face, if I need to. Thanks for what you do for me.
Gary Dorman
Thank you, Kevin. I consider you a friend and a good agent. I hope things are well with you, your family and business.
Robert
Kevin, thank you so much for taking the time to help us when you were clearly so tied up with your move. We never expected to get that much back!...See you next year and I'm definitely spreading your name around!
Susie & Bobby Weeks
Dear Jessica: The new policy for ***** arrived yesterday along with a refund check for $431.00 for the difference in the premium cost. Thank you, Jessica, for arranging for this change. It is most welcome and your attention and time spent on our behalf is very much appreciated.
Ed Norris
You're welcome and we thank you for all of the years of trusted service you've provided to our family. We've covered a lot of ground since the days when you insured my apartment in the Galleria.
Robert Alexander
Jessica: Once again a big 'THANK YOU...THANK YOU for all your help with [the] matter. You made it painless!!!! Because sometimes no amount of pain killers will do. THANKS AGAIN!!
Maurice Williams
I am re-locating once again for my company. This time I'm moving from Beaumont, TX to Akron, OH. I don't suppose there's anyway you can follow me, is there?
Christine Noe
Kevin, Thank you for checking on our house after Hurricane Ike. We were staying with family and were very concerned about what condition our home was in after the storm. I was so comforted that you took the time to go to our house to see if we needed to file a claim. Fortunately, we had no damage but knowing that was such a relief.
Charlotte
Kevin, Thank you taking care of my claim for Hurricane Ike even though I was not there. I had gone to Dallas to stay with friends and had no idea what kind of damage to expect. It was a relief to know that you checked my house and started the claim process while I was away.
Neva
Kevin, Thank you for getting another adjuster to review our claim for Hurricane Ike. The first guy to come to the house didn't even bring a ladder? How could he check for roof damage without going up there? Anyway, through your persistence, we got a different adjuster who did a more thorough job inspecting our damages. I am sure we got a better claim settlement due to your insisting on a second opinion than if we accepted the first inspection.
William
Kevin, I can't believe it. I called you as soon as the storm rolled through and you answered your phone! Even though you had evacuated, you took my claim info and told me not to panic. You must have got my claim in early because I was contacted by an adjuster the day after the storm. My damages were paid about a week after that! My experience was much different than many of my neighbors who waited weeks to get their money. Thanks again!
Jason
Kevin, Thanks so much for all you and your staff do for us. It is greatly appreciated!
Lynne, Pat and Savannah
Kevin, Thank you for being my insurance agent. I feel comfortable working with you. I appreciate your fast response to my concerns. Have a nice day!
Ed Cruzan
Kevin, I normally work with Jessica. She has always been very attentive and helpful.
Christine
Kevin, I am so grateful for your help. I feel like sending you flowers or something! Thank you so much for your help!
Elizabeth
Kevin, I would like to bring to your attention at this time that Veronica was very helpful in the attempt to lower my car insurance premium. She has always been so helpful and gracious to me while answering my questions or assisting me with my policy needs.
Emily Jaschke
